{"xsrfToken":"225f9002810beb780b3a0d7492767adc657b2906_lout","branding":{"id":"1","key":"sd","name":"AASHTOWare BrM Product Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/18","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0373a1","headerLinkHoverBGColor":"#0373a1","headerBadgeColor":"#0373a1"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9957b0be-a6bd-4016-937b-b0cf1d0f005a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmN2NlOTQ4ZS1lZTFhLTQwNTYtYmFiZi0zY2UzMWM0NDcwZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5NTdiMGJlLWE2YmQtNDAxNi05MzdiLWIwY2YxZDBmMDA1YSI6WyJyZWFkIl19LCJleHAiOjE3NjMzMDc1ODAsIm5iZiI6MTc2MzMwNjk4MH0.M_SF-xfs9rpMghIa40X1aexc_VggLTC2T2aQquwAG6k&client=f7ce948e-ee1a-4056-babf-3ce31c4470d7&mode=fit","logoId":"9957b0be-a6bd-4016-937b-b0cf1d0f005a","isLogoAvailable":true,"helpCenterTitle":"AASHTOWare Bridge Management Support","sharedPortalName":"AASHTOWare BrM Support","userInitialAnnouncementHeader":"Welcome to the AASHTOWare Bridge Management Support site","userInitialAnnouncementMessageWiki":"<p>If you are a registered AASHTOWare BrM user, please use the \"Log in\" button in the upper-right corner to submit a support request. To submit via email, use BrM@mayvue.com. Or for support via telephone, call 877-462-9883.</p>\n<p>To view existing support requests, click the \"Requests\" button in the upper-right corner of the screen.</p>","translations":{"en-US":{"helpCenterTitle":"AASHTOWare Bridge Management Support","sharedPortalName":"AASHTOWare BrM Support","announcementHeader":"Welcome to the AASHTOWare Bridge Management Support site","announcementMessage":"If you are a registered AASHTOWare BrM user, please use the \"Log in\" button in the upper-right corner to submit a support request. To submit via email, use BrM@mayvue.com. Or for support via telephone, call 877-462-9883.\n\nTo view existing support requests, click the \"Requests\" button in the upper-right corner of the screen.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3676c3","helpCenterTitleColor":"#f9f5f5","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8e2468f6-a982-4d7d-9b5f-41e61b031417/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmN2NlOTQ4ZS1lZTFhLTQwNTYtYmFiZi0zY2UzMWM0NDcwZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhlMjQ2OGY2LWE5ODItNGQ3ZC05YjVmLTQxZTYxYjAzMTQxNyI6WyJyZWFkIl19LCJleHAiOjE3NjMzMDc1ODAsIm5iZiI6MTc2MzMwNjk4MH0.gtG6GfgRwISUKQlL9G8WJbld2BGQtuQOS-uYKS7SVlA&client=f7ce948e-ee1a-4056-babf-3ce31c4470d7&height=300&mode=fit","bannerMediaApiFileId":"8e2468f6-a982-4d7d-9b5f-41e61b031417","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":13210,"serviceDeskId":1,"name":"AASHTOWare BrM Product Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"6","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":14210,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14210","groups":[1],"key":""},{"id":"7","name":"Enhancement","descriptionHtml":"","callToAction":"Enhancement","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":14245,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14245","groups":[1],"key":""},{"id":"17","name":"Licensing","descriptionHtml":"","callToAction":"Licensing","introHtml":"<p>Choose this if you have questions about licensing.</p>","icon":14217,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14217","groups":[1],"key":""},{"id":"26","name":"Maintenance","descriptionHtml":"","callToAction":"Maintenance","introHtml":"<p>Let us know about visual inconsistencies in the software.</p>","icon":14201,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14201","groups":[1],"key":""},{"id":"4","name":"Question","descriptionHtml":"","callToAction":"Question","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":14200,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14200","groups":[1],"key":""},{"id":"102","name":"Test Environment","descriptionHtml":"","callToAction":"Test Environment","introHtml":"<p>For Mayvue-hosted customers, please use this request type for issues or questions concerning your test environment.</p>","icon":14244,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14244","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":14226,"iconUrl":"https://bridgeware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14226","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[6,26,7,17,4,102]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0354cde4-3d22-3ac3-bdf6-3018eb2570e9","appLinkName":"System Confluence","appLinkUrl":"https://bridgeware.atlassian.net/wiki","spaceKey":"BRMSDKB","spaceName":"BrM Service Desk Knowledge Base","spaceUrl":"https://bridgeware.atlassian.net/wiki/spaces/BRMSDKB","isServer":false},"labels":[],"projectKey":"BRMSD","serviceDeskId":1,"kbLinkDomainURLs":["https://bridgeware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BRMSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmN2NlOTQ4ZS1lZTFhLTQwNTYtYmFiZi0zY2UzMWM0NDcwZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzIxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMzMDgxODAsIm5iZiI6MTc2MzMwNjk4MCwiYW5vbklkIjoiYW5vbi11c2VyIn0.w5JSoEgJ-NDL1FxmwwpnkZCj8y_WO7dMrnx9ARwLpl8","targetCollection":"upload-project-13210","endpointUrl":"https://api.media.atlassian.com","clientId":"f7ce948e-ee1a-4056-babf-3ce31c4470d7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"AASHTOWare BrM Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bridgeware.atlassian.net/wiki","kbLinkDomainURLs":["https://bridgeware.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}